Terms of service

Hue & Shape is for adults. You must be 18 or older to use the tools or buy a report.

The face shape, symmetry, color and undertone tools are free to use for personal, non-commercial purposes. You do not need an account for a free result.

Results depend on the photo you provide. A blurry, angled or poorly lit photo produces a less reliable reading, and the tool tells you when that is the case.

Current prices for the reports are shown on the pricing page and at checkout. Each report is a single purchase. There is no subscription and no automatic renewal.

A report is unlocked for the browser or account that bought it, and for any account you sign in to with the email you paid with. It can be viewed and downloaded as a PDF as often as you like. The bundle unlocks both reports.

Refunds within 14 days: email us within 14 days of your purchase and we will refund it. A refunded report is locked again.

The reports are styling information based on geometric measurements. They are not medical, dermatological, psychological or cosmetic-surgery advice, and they do not promise any outcome.

A face shape is a description, not a ranking. Color analysis is a starting point, not a rule about what you may wear.

You keep all rights to the photos you use. Because the photos never leave your device, we never hold a licence to them.

Do not use the site to analyze another person's photo without their permission, to attempt to identify a person, or to break the law. Do not attempt to disrupt the service or access another account.

We may change or withdraw a feature. If a change would remove access to a report you have paid for, we will keep the report available or refund it.

These terms may be updated. The date at the top shows the current version.

Questions about these terms: hello@hueandshape.com.